Frequently Asked Questions
Have Questions?
Find answers to commonly asked questions about our services and offerings.
What makes singulata.com different from other online boutiques?
Singulata.com stands apart due to our unwavering commitment to exclusivity and personalization. We specialize in offering bespoke, one-of-a-kind luxury goods that cater to the discerning tastes of our clientele.
Our curated collections include haute couture fashion, bespoke jewelry, and artisanal home decor, all crafted by esteemed artisans and designers who are masters of their craft. At singulata.com, every item tells a story of uniqueness and sophisticated elegance.
Who are the artisans and designers featured on singulata.com?
We collaborate with a select group of artisans and designers known for their innovative designs, exceptional craftsmanship, and dedication to creating singular items. These creators are handpicked for their unique perspective and ability to produce items that embody the essence of luxury and individuality.
How can I purchase from singulata.com?
Purchasing from singulata.com is an exclusive experience tailored to our clients. Upon finding an item or collection you're interested in, you'll be guided through a personalized purchase process. This includes direct communication with our concierge service to ensure your needs and preferences are fully met.
Can I request a custom-made item?
Absolutely. Customization is at the heart of what we do. Should you desire a piece that is tailored specifically to your specifications, our concierge team will connect you with the appropriate artisan or designer to bring your vision to life.
What is the return policy at singulata.com?
Given the unique nature of our offerings, all sales are considered final. However, we strive for complete client satisfaction. In the rare event that an item does not meet your expectations, please contact our customer service team to discuss potential resolutions.
How does singulata.com ensure the authenticity of its items?
Authenticity is paramount at singulata.com. Each item is accompanied by a certificate of authenticity, which details the item's origin, artisan or designer, and specific characteristics that denote its uniqueness and value.
What shipping options are available?
We offer a range of shipping options to accommodate the diverse needs of our clients, including standard, express, and white-glove delivery services. The availability of these options varies by location and the specifics of the items purchased.
Can I gift an item from singulata.com?
Certainly. Items purchased as gifts can be sent directly to the recipient, complete with bespoke gift wrapping and a personalized message. Our concierge service can assist in creating a memorable gift-giving experience.
Are there any exclusive benefits for repeat clients?
Yes, our valued repeat clients enjoy a range of exclusive benefits, including early access to new collections, private consultations with our artisans and designers, and invitations to singulata.com events. Loyalty deserves recognition and reward.
How can I stay updated on new arrivals and collections?
We invite you to join our mailing list for updates on new arrivals, collections, and exclusive events. Additionally, follow us on our social media channels to get a glimpse behind the scenes and discover the stories of our artisans and designers.